Revolutionising the Home & Contents Insurance Industry
All in one insurance claim process for Android & IOS
Measurement software to reduce claim travel and costs
3-way communication tool to increase transparency and insured customer satisfaction
Revolutionising the Home & Contents Insurance Industry
All in one insurance claim process for Android & IOS
Measurement software to reduce claim travel and costs
3-way communication tool to increase transparency and insured customer satisfaction
Revolutionising the Home & Contents Insurance Industry
All in one insurance claim process for Android & IOS
Measurement software to reduce claim travel and costs
3-way communication tool to increase transparency and insured customer satisfaction
Revolutionising the Home & Contents Insurance Industry
All in one insurance claim process for Android & IOS
Measurement software to reduce claim travel and costs
3-way communication tool to increase transparency and insured customer satisfaction
Revolutionising the Home & Contents Insurance Industry
All in one insurance claim process for Android & IOS
Measurement software to reduce claim travel and costs
3-way communication tool to increase transparency and insured customer satisfaction
Revolutionising the Home & Contents Insurance Industry
All in one insurance claim process for Android & IOS
Measurement software to reduce claim travel and costs
3-way communication tool to increase transparency and insured customer satisfaction
Revolutionising the Home & Contents Insurance Industry
All in one insurance claim process for Android & IOS
Measurement software to reduce claim travel and costs
3-way communication tool to increase transparency and insured customer satisfaction
The Origin
With in excess of 50 years experience within the industry the directors of USS Global formed the company to improve the processes involved around insurance claims.
The Formation
Company was formed and the team was built including financial, technical, graphical design and application building teams. Plans were modelled, re-shaped and an initial business plan was drafted.
The Problem
There is no collaboration between builder, insurance company. The whole process, especially in country areas is not run efficiently, increasing both costs and unproductive labour.
The Solution
An all in one insurance claim process that is mobile a friendly to use for the end user. Customers are enticed to utilize the product from take up of policy and gives the end user control over their claim.
The Benefits
Customer satisfaction
Customers benefit through open communication with builders and the insurance company
Employee satisfaction
Driving in remote locations is an onerous task that reduces employee satisfaction
Environmental footprint
Reduces environmental impact by taking cars off the roads
Cost Benefits
Direct benefit through reduced travel, makesafe and report costs
Cost benefits
Directly benefit through reduced travel, makesafe and report costs
Increased communication
Directly communicate with customers to take out the he said/she said factor
Environmental footprint
Reduces environmental impact by taking cars off the roads
Employee satisfaction
Driving in remote locations is an onerous task that reduces employee satisfaction
Cost benefits
Discounts and rewards available through constant interaction
Increased communication
Directly communicate with builders to take out the he said/she said factor
Convenience
No more waiting at home to let the builder in just to do a report
Control
The customer controls the claim and can see in detail the process involved
The Features
A full detail of all the application’s features
3-Way Communication Tool
A tool that allows specific3-way communication between
the builder/insurance company and
the insured.
Online Policy Renewal
The ability to retain existing customers through an easy to use renewal feature.
Feedback Rating
The ability for the customer to rate the repair process and the builder. It also allows customers to choose thier nominated repairer by rating.
GPS Location Services
The ability to place GPS locations on photos taken to reduce fraudulant claims.
Photo Measurement
The ability to measure items on the photos provided.
Push Notifications
Allow direct contact with the insured customer in relation to weather alerts, builders on site arrival etc.
Wi-Fi Setting Reminder
The feature to remind customer toturn on wifi settings for better GPS location co-ordinates.
Voice Recording
The ability to allow the customer to leave a brief voice recording of the details of the insurance event.
Location Services
The ability for the building to get repair address details from the application and push through to phones mapping system.
Camera Resolution Settings
The feature to make sure customers camera settings are on the highest resolution possible.
Brief Demonstration
A brief demonstration showing the customer how to take photos etc.
Rewards Centre
An in house rewards system to incentivise insurance customers to download the app.
© Copyright USS Global 2017.